All Smiffle.com products are made to order. That means we are unable to accept returns unless the item is faulty.

All our products are carefully inspected prior to packaging and delivery, but if your item is faulty there’s no need to send it back to us. Please take some photos of the problem and email us at enquiries@smiffle.com quoting your name, order number and delivery address.

Our customer service team will be more than happy to offer a replacement or a refund on any faulty items.
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